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Terms and conditions

Terms and conditions.

Last updated 14 November 2026

These terms apply when you use devshop.si or buy a service from DevShop. They are written in plain language. If anything is unclear, write to us before you pay anything.

1. Who we are

DevShop is a brand of DEVSHOP LLP (LLPIN ADD-2576), a limited liability partnership registered in India, with its registered office at Enkay Tower, P. No. B-B1, 1st Floor, Udyog Vihar, Industrial Complex Dundahera, Gurgaon, Haryana 122016, India. In these terms “we”, “us” and “DevShop” mean DEVSHOP LLP, and “you” means the person or business that uses this website or buys a service from us.

2. What we provide

We provide software and technology services to brands and businesses:

  • DevShop Retail OS: we build and run a brand’s online store: storefront, hosting and technology, integrations (payments, shipping, Meta, WhatsApp, Google), marketing execution and reporting.
  • Custom software builds: software, websites, apps and AI systems built to a written scope, then hosted, supported and improved.

Prices are on the pricing page.

3. Your signed terms come first

Before work starts, each client agrees a written proposal or signs its own terms. Those set the details for that client, such as scope, price and DevShop’s share. Where they differ from this page, the signed terms take precedence.

4. How DevShop is paid

For DevShop Retail OS, the model is agreed per brand and written in its signed terms. It is one of:

  • A share of the profit pool: an agreed percentage of revenue less product and packaging, shipping, payment and platform fees, marketing and tech costs. Your brand IP stays entirely yours.
  • DevShop partners: a 25% share, taken only after the expenses related to your brand’s account.
  • A fee per unit: an agreed amount for every unit sold through the online store. Offline sales are not included. Your brand IP stays entirely yours.
  • AI-Enabler™ / Co-Founder: we build the brand with you from zero and DevShop holds 50% of the brand IP. There is no separate profit-pool split.

If you opt in to Pay with a Post™, DevShop also receives 1% of the sales it drives, charged only once payment is received. Custom builds are priced in writing before work starts, then ₹50,000 a month once live.

5. Payment

  • All payments for DevShop’s services are made to DEVSHOP LLP, in Indian rupees, and each payment is invoiced by DEVSHOP LLP. GST is charged as applicable.
  • Retail OS work starts with a ₹25,000 onboarding deposit. It is fully adjusted against your actual onboarding tech costs (hosting, database, WhatsApp number, email, domain, AI); DevShop keeps none of it as a fee, and every charge and the remaining balance are shown on your brand’s terms page.
  • How a brand store’s own sales are collected and settled is set in that brand’s signed terms.

6. Delivery

Our services are delivered online; nothing is shipped. A Retail OS store goes live within 7 days of the deposit being confirmed, subject to your set-up answers and third-party approvals (payment gateway, Meta, WhatsApp). See shipping and delivery.

7. Who handles what (Retail OS)

  • DevShop handles: storefront, hosting and tech, integrations, pricing fixed with you per product, marketing execution, and reporting.
  • You handle: product sourcing, manufacturing and inventory, packing and handing orders to the courier, and product photography unless agreed otherwise.
  • Decided together: discount and promotion rules, and any freelancers hired (performance marketing, content, production) and their cost.

8. Term and ending early

  • Term: a Retail OS partnership runs for 12 months, with a 30-day break clause. After the first year it is renewable on mutually agreed terms.
  • Break fee: if the partnership is ended before the 12 months are up, DevShop receives 5% of all revenue generated through the store from the start date to the termination date.

See the cancellation policy and the refund policy.

9. Confidentiality

We keep your information confidential: we don’t disclose it or use it for anyone else. Any non-compete in an agreement with DevShop applies only to the other party (not to replicate DevShop Retail OS, its commercial model or Pay with a Post™). It never restricts DevShop from building, running or serving other brands, including brands in the same category.

10. Portfolio

When you sign your brand’s terms, you agree DevShop may reference your brand’s name, logo and results in DevShop’s own portfolio and marketing. Nothing you tell us in confidence beyond those public-facing facts is shared without your separate approval.

11. Orders on brand stores

If you bought a product from a brand’s store that DevShop runs, your purchase is with that brand, and its store’s own terms, shipping and refund policies apply.

12. Using this website

The content of devshop.si belongs to DEVSHOP LLP. You may read and share it, but not copy it to present as your own. We work to keep the site accurate and available, but it is provided as it is.

13. Governing law

These terms are governed by the laws of India, and the courts at Gurugram, Haryana have exclusive jurisdiction.

14. Changes

If we change these terms, we update this page and the date at the top. Changes never alter terms a client has already signed without that client’s agreement.

15. Contact

Email founder@devshop.si, call +91 80769 19458, or see the contact page.